Having correct, relevant contact information on your profile for the manager/director as well as the administrator helps us keep up to date, and ensures we can always contact the correct person most conveniently.
Where to find your contact information
From the dashboard page, click the ‘Account’ dropdown arrow at the top right of the page and click on ‘Company Profile’. Now you can either scroll down until you see ‘Contact person(s) for business/partnership related matters‘, or click the ‘Contact persons’ shortcut link at the top of the page to be taken directly there. Just beneath that set of information, you will see another heading, ‘Contact person(s) who will work with the tour operator admin’.
The difference between the two sets of information is that one is usually for a director or manager who deals with partnership-related issues, while the other is more of an administrator position. This can be the same person, however, usually, there is another person who deals with all the tour-related matters.
How to set up your contact information
Underneath both headings mentioned above, there is a space provided for you to fill out the relevant contact information, including name, email address, and phone number. There is also an option to link to both your Twitter and LinkedIn pages, however, this is not necessary to include.
It’s also possible to add the information of more than one person by simply clicking the ‘Add contact person’ button underneath the corresponding set of information.
Keeping this information relevant is extremely important, and will make everyone’s life easier. Be sure to check back regularly to make sure it’s always correct.