To partner with SafariBookings, we require various documentation from tour operators. This page explains what documentation is needed and why we require it.
The documentation we require
The exact documentation we require differs from country to country. To see what documentation we require from you, please select the country you are active in from the drop-down list below. Please note: We consider 'active' to mean having an office in the country where you do business.
Any documentation you provide must be the most up-to-date version you can access.
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For Tanzania (mainland), the following documentation is required:
- A valid Tanzania Tourism Licensing Board (TTLB) Tourism License
- A Business Registrations and Licensing Agency (BRELA) Certificate of Incorporation of a Company for your company. For Sole Proprietors, an Extract from Register (Form 21) is also valid
- A Tanzania Revenue Authority (TRA) Tax Clearance Certificate for your company
- A BRELA Register of Companies Detailed Information document for your company with the names of all your company's shareholders included. We need the email addresses of all the shareholders named in the above document to be able to send them a secure link to verify their identity.
(Shareholder identification is verified by a third-party KYC verification software and deleted 30 days after verification.)Tourism License
Certificate of Incorporation
Tax Clearance Certificate
Register of Companies
Extract from Register for sole proprietors
For Zanzibar, the following documentation is required:
- A valid Zanzibar Commission for Tourism (ZCT) Tourism Operator's License
- A Business and Property Registration Agency (BPRA) Certificate of Incorporation for your company. For Sole Proprietors, a Certificate of Registration for an Individual Enterprise is also valid.
- A Zanzibar Revenue Board (ZRB) TIN Certificate of Registration for Taxpayer Identification Number for your company
-A BPRA Company Extract document for your company with the names of all your company's shareholders included. We need the email addresses of all the shareholders named in the above document to be able to send them a secure link to verify their identity.
(Shareholder identification is verified by a third-party KYC verification software and deleted 30 days after verification.)Zanzibar Tourism Licence
Registration of a Firm
ZRB Certificate of Registration
Articles of Association
Registration (Sole Proprietors)
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For Kenya, the following documentation is required:
- A valid Tourism Regulatory Authority (TRA) Tourism Licence
- A Certificate of Incorporation from the Registrar of Companies for your company
For Sole Proprietors, a Certificate of Registration(Form BN/3) is also valid.
- A valid Tax Compliance Certificate from the Kenya Revenue Authority (KRA) for your company
- A CR-12 (The Companies Act) Form for your company with the names of all your company's shareholders included. We need the email addresses of all the shareholders named in the above document to be able to send them a secure link to verify their identity.
(Shareholder identification is verified by a third-party KYC verification software and deleted 30 days after verification.)Tourism Licence
Certificate of Incorporation
Tax Compliance Certificate
CR-12 Document
Business Registration Services
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For Uganda, the following documentation is required:
- A valid Uganda Tourism Board (UTB) Tourism Operating License
- A Certificate of Incorporation from the Uganda Registration Services Bureau (URSB) for your company. For sole proprietors, we also accept a Certificate of Registration.
- A Uganda Revenue Authority (URA) taxpayer document for your company
- Form of Annual Return document for your company with the names of all your company's shareholders included. We need the email addresses of all the shareholders named in the above document to be able to send them a secure link to verify their identity.
(Shareholder identification is verified by a third-party KYC verification software and deleted 30 days after verification.)Tourism Operating License
Certificate of Incorporation
URA Taxpayer Document
Form of Annual Return
Certificate of Registration
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For South Africa, the following documentation is required:
- A Registration Certificate from the Companies and Intellectual Property Commission (CIPC) for your company
- A Tax Compliance Status document from the South African Revenue Service (SARS) for your company
- Any tour operator association memberships for South Africa
- A CIPC Memorandum of Incorporation for your company with the names of all your company's shareholders included. We need the email addresses of all the shareholders named in the above document to be able to send them a secure link to verify their identity.
(Shareholder identity is verified by third-party KYC verification software and deleted 30 days after verification.)Registration Certificate
Tax Compliance Status
Memorandum of Incorporation
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For Botswana, the following documentation is required:
- A valid Department of Tourism Tour Operator Licence C or D and, if applicable, the most recent Renewal Receipt for this licence
- A Certificate of Registration from the Companies and Intellectual Property Authority (CIPC) for your company
- A Tax Clearance Certificate from the Botswana Unified Revenue Service (BURS) for your company
- A CIPC Company Extract for your company with the names of all your company's shareholders included. We need the email addresses of all the shareholders named in the above document to be able to send them a secure link to verify their identity.
(Shareholder identity is verified by third-party KYC verification software and deleted 30 days after verification.)Tour Operator Licence
Certificate of Registration
Tax Clearance Certificate
Company Extract
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For Rwanda, the following documentation is required:
- A valid Rwanda Development Board (RDB) Tourism Operating License
- A Notice of Registration from the Rwanda Revenue Authority (RRA) for your company
- A Certificate of Domestic Company Registration from the RDB for your company AND the full Registration Information of Domestic Company document with the names of all your company's shareholders included. We need the email addresses of all company shareholders named in the above document to be able to send them a secure link to verify their identity
(Shareholder identity is verified by third-party KYC verification software and deleted 30 days after verification.)Tourism Operating License
Notice of Registration
Domestic Company Registration
Full Registration Information
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For Zimbabwe, the following documentation is required:
- A valid Certificate of Registration as a Designated Tourist Facility from the Zimbabwe Tourism Authority
- A Certificate of Incorporation from the Registrar of Companies for your company
- A Tax Clearance Certificate from the Zimbabwe Revenue Authority (ZIMRA) for your company
- A Entity Summary Document from the Registrar of Companies for your company. We need the email addresses of all company shareholders named in the above document to be able to send them a secure link to verify their identity.
(Shareholder identity is verified by third-party KYC verification software and deleted 30 days after verification.)Certificate of Registration
Certificate of Incorporation
Tax Clearance Certificate
Entity Summary Document
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For Zambia, the following documentation is required:
- A valid Tourism Enterprise Licence from the Zambia Tourism Agency for your company
- A Certificate of Registration from the Patents and Companies Registration Agency (PACRA) for your company
- A Tax Clearance Certificate from the Zambia Revenue Authority (ZRA) for your company
- The complete Computer Printout document from the Patents and Company Registration Agency (PACRA) for your company with the names of all your company's shareholders included. We need the email addresses of all the shareholders named in the above document to be able to send them a secure link to verify their identity.
(Shareholder identity is verified by third-party KYC verification software and deleted 30 days after verification.)Tourism Enterprise Licence
Certificate of Registration
Tax Clearance Certificate
Computer Printout
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For Namibia, the following documentation is required:
- A valid Namibia Tourism Board (NTB) Tour and Safari Operator License for your company
- A Certificate to Commence Business from the Business and Intellectual Property Authority (BIPA) for your company
- A Taxpayer Registration Certificate from Namibia Revenue Agency (NamRA) for your company
- An Association Clause page of the Companies Act 2004 for your company with the names of all your company's shareholders included. We need the email addresses of all the shareholders named in the above document to be able to send them a secure link to verify their identity.
(Shareholder identity is verified by third-party KYC verification software and deleted 30 days after verification.)Tour and Safari Operator License
Certificate to Commence Business
Taxpayer Registration Certificate
Association Clause
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For Ethiopia, the following documentation is required:
- A valid Tourism Services Competence Certificate from the Ministry of Culture and Tourism
- A Tax Registration Certificate from the Ministry of Revenue for your company
- A Business License from the Documents Authentication and Registration Agency (DARA) for your company
- A Memorandum of Association from DARA for your company with the names of all shareholders included. We need the email addresses of all company shareholders named in the above document to be able to send them a secure link to verify their identity.
(Shareholder identity is verified by third-party KYC verification software and deleted 30 days after verification.)Tourism Services Certificate
Tax Registration Certificate
Business License
Memorandum of Association
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For Madagascar, the following documentation is required:
- A valid Tour Operator Licence from Le Ministre du Tourisme
- A Carte Fiscale for your company
- A Certificate of Incorporation (Carte d'Identification d'Établissement) from the Ministere de l'Economie et de la Planification for your company
- Your company's Articles of Association (Statuts). Make sure you include the whole document, including shareholder names and share amounts.
Tour Operator Licence
Carte Fiscale
Carte d'Identification d'Établissement
Statuts
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For Malawi, the following documentation is required:
- A valid Licence in Respect of a Tour Operator from the Tourism and Hotels Board
- A Certificate of Incorporation from the Registrar of Companies for your company
- A Certificate of Registration for VAT from the Malawi Revenue Authority (MRA) for your company
- A Memorandum of Association document from the Registrar of Companies for your company with the names of all your company's shareholders included. We need the email addresses of all company shareholders named in the above document to be able to send them a secure link to verify their identity.
(Shareholder identity is verified by third-party KYC verification software and deleted 30 days after verification.)Licence in Respect of a Tour Operator
Certificate of Incorporation
Certificate of Registration for VAT
Memorandum of Association
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For all other countries, we require the following:
The following contact details:
- Email address that is only used to contact your office
- Full visiting address of your main office
- Full postal address of your main office (if different from the visiting address)
- A link to the page on your website where all contact details mentioned above are published.
- A link to the web page of your government's company register for your country where we can verify your incorporation
Depending on the country that you are active in, we may also need to request some of the documents mentioned for the safari countries above.
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Why does SafariBookings need this information?
We understand that providing comprehensive documentation can be a significant effort, and you might be wondering why we require this information from your company. There are two primary reasons:
Our partners
SafariBookings works with a diverse range of partners, including banks, regulatory bodies, and payment processors. These partners often require us to conduct thorough due diligence on the businesses featured on our platform. This process, known as "Know Your Customer" (KYC), ensures that we are working with legitimate and reliable companies.
Trust
Conducting background checks on all tour operators who wish to partner with SafariBookings benefits both SafariBookings and the tour operators on SafariBookings.com. We are committed to maintaining a reliable and trustworthy platform for clients to browse and request quotes for safari tours. When customers have confidence in the legitimacy of the tour operators listed on our site, they are more likely to commit to booking a tour. By verifying the credibility of our partners, we build a foundation of trust that benefits both SafariBookings and you, the tour operator.
Why do we need these specific documents
To ensure a smooth and trustworthy partnership, we require a few key documents. These documents differ slightly per country but fall into three categories. Here's why each is important:
Tour operator license
In agreement with local governments, we require valid licenses for the countries of operation of all tour operators. This helps us maintain high standards, fair competition, and increases trust for clients looking for safaris. Licenses are checked every year for validity.
Business documentation
We ask for business registration and tax compliance documents to confirm the legal status of your business. SafariBookings exclusively partners with tour operators who own legal companies in their countries of operation.
Articles of association and shareholder IDs
While there is no legal requirement for SafariBookings to verify the identity of the shareholders of the companies we do business with, our financial partners (banks) do require this for us to be able to do business with them. We understand this can be an extra step, and we appreciate your cooperation as we work to simplify this process over time.
How is your documentation handled?
SafariBookings is based in the Netherlands, which means we are subject to the European Union's General Data Protection Regulation (GDPR) laws. These laws state that we can only ask for and store information that is both relevant and necessary. Learn more about the GDPR laws
The company documentation mentioned above is safely stored in the cloud behind multiple-factor authentication logins. Non-personal documentation such as tour operator licenses and business registrations are kept until the Partnership Agreement, agreed to by both SafariBookings.com and every tour operator on our platform, has ended.
Personal documentation, such as IDs and passports, exclusively go through our KYC partner, GetID, which is fully compliant with the European Union's GDPR privacy laws. After at most 30 days, your verification data is completely wiped from their secure servers.